Uslovi Korišćenja

Datum poslednje izmene: 12. Oktobar 2025.

Dobrodošli na sajt www.zlaticabrajovic.com. Ovi Uslovi Korišćenja („Uslovi“) regulišu vaš pristup i korišćenje usluga i proizvoda koje nudi ZLATICA BRAJOVIĆ PR BEOGRAD (VOŽDOVAC), sa sedištem na adresi Otokara Keršovanija 9, Beograd (Voždovac) , matični broj: 67828542 , PIB: 114753331 („Pružalac Usluge“, „mi“, „nas“).

Pristupanjem sajtu i kupovinom naših proizvoda, slažete se sa ovim Uslovima u celosti.

Član 1: Definicija Usluga Pružalac Usluge nudi digitalne edukativne sadržaje („Proizvodi“), uključujući, ali ne ograničavajući se na, online radionice, vebinare i kurseve. Svaki Proizvod je detaljno opisan na odgovarajućoj prodajnoj stranici.

Član 2: Proces Kupovine i Plaćanja

Kupovina se vrši putem online prodajne stranice na našem sajtu.
Plaćanje se vrši online platnim karticama.
Sve transakcije se procesuiraju preko našeg ovlašćenog prodavca (Merchant of Record), kompanije Payhip Limited. Payhip je odgovoran za procesuiranje vaše uplate, naplatu poreza na dodatu vrednost (PDV) gde je to primenjivo, i slanje računa. Pružalac Usluge ne čuva podatke o vašoj platnoj kartici.

Član 3: Pristup i Korišćenje Proizvoda

Nakon uspešno obavljene kupovine, korisnik dobija pristup Proizvodu putem jedinstvenog linka ili pristupnih podataka koji se automatski dostavljaju na email adresu unetu prilikom kupovine.
Pristup materijalima je namenjen isključivo za ličnu upotrebu registrovanog korisnika.
Tokom live događaja (vebinara, radionica), korisnici su dužni da se ponašaju pristojno i sa poštovanjem. Bilo kakav vid govora mržnje, vređanja ili ometanja neće biti tolerisan, a Pružalac Usluge zadržava pravo da takvom korisniku uskrati dalje učešće bez prava na povraćaj novca.

Član 4: Intelektualna Svojina Svi materijali, uključujući video snimke, prezentacije, radne sveske (PDF) i ostali sadržaji, isključivo su intelektualno vlasništvo ZLATICA BRAJOVIĆ PR BEOGRAD (VOŽDOVAC). Svako neovlašćeno snimanje, kopiranje, umnožavanje, distribucija ili javno prikazivanje materijala strogo je zabranjeno i smatraće se povredom autorskih prava.

Član 5: Ograničenje od Odgovornosti Svi Proizvodi i materijali imaju isključivo edukativni i informativni karakter. Pružalac Usluge ne garantuje postizanje specifičnih poslovnih rezultata, profita ili zarade. Uspeh korisnika zavisi isključivo od njegove lične primene, zalaganja, veština i znanja.

Član 6: Politika Povraćaja Novca Naša politika povraćaja novca je detaljno definisana u posebnom dokumentu „Politika Povraćaja Novca“, koji je dostupan na našem sajtu.

Član 7: Rešavanje Sporova i Merodavno Pravo

Svi eventualni sporovi koji proisteknu iz ovih Uslova rešavaće se mirnim putem.
U slučaju da se spor ne može rešiti dogovorom, nadležan za rešavanje spora je sud u Beogradu.
Na sve što nije regulisano ovim Uslovima primenjivaće se važeći zakoni Republike Srbije.

Član 8: Kontakt Za sva pitanja u vezi sa ovim Uslovima, možete nas kontaktirati na email: hello@zlaticabrajovic.com. Za korisničku podršku, molimo vas pišite na: help@zlaticabrajovic.com.

Terms of Service

Last Updated: 12. October 2025.

Welcome to www.zlaticabrajovic.com. These Terms of Service („Terms“) govern your access to and use of the services and products offered by ZLATICA BRAJOVIĆ PR BELGRADE (VOŽDOVAC), a sole proprietorship registered at Otokara Keršovanija 9, Belgrade (Voždovac), Serbia, Registration Number: 67828542, Tax ID Number: 114753331 („Service Provider,“ „we,“ „us,“ or „our“).

By accessing the website and purchasing our products, you agree to be bound by these Terms in their entirety.

Article 1: Definition of Services The Service Provider offers digital educational content („Products“), including but not limited to, online workshops, webinars, and courses. Each Product is described in detail on its respective sales page.

Article 2: Purchase and Payment Process

Purchases are made through the online sales page on our website.
Payment is made online via credit or debit card.
All transactions are processed through our authorized reseller, Payhip Limited. As our Merchant of Record, Payhip is responsible for processing your payment, handling Value Added Tax (VAT) where applicable, and issuing your invoice. The Service Provider does not store your credit card information.

Article 3: Access and Use of the Product

Upon successful purchase, the user will receive access to the Product via a unique link or access credentials, which will be automatically delivered to the email address provided during purchase.
Access to all materials is granted for the personal, non-commercial use of the registered user only.
During live events (webinars, workshops), users are required to conduct themselves in a respectful manner. Any form of hate speech, harassment, or disruption will not be tolerated. The Service Provider reserves the right to remove any user engaging in such behavior from the event without a refund.

Article 4: Intellectual Property All materials, including video recordings, presentations, PDF workbooks, and other content, are the exclusive intellectual property of ZLATICA BRAJOVIĆ PR BELGRADE (VOŽDOVAC). Any unauthorized recording, copying, reproduction, distribution, or public display of the materials is strictly prohibited and will be considered a violation of copyright law.

Article 5: Limitation of Liability & Disclaimer All Products and materials are provided for educational and informational purposes only. The Service Provider does not guarantee any specific business outcomes, profits, or earnings. The success of the user depends solely on their own application, effort, skills, and knowledge.

Article 6: Refund Policy Our refund policy is defined in a separate document, the „Refund Policy,“ which is available on our website.

Article 7: Dispute Resolution and Governing Law

Any disputes arising from these Terms will be resolved through amicable negotiation.
In the event that a dispute cannot be resolved amicably, the competent court in Belgrade, Serbia, will have jurisdiction.
These Terms shall be governed by and construed in accordance with the laws of the Republic of Serbia.

Article 8: Contact For any questions regarding these Terms, you may contact us at: hello@zlaticabrajovic.com. For customer support, please email: help@zlaticabrajovic.com.